CP Marketplace Privacy Policy

Effective Date: 25/05/2025

At CP Marketplace, accessible at https://www.churchportal.shop, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your data when you use our platform.

1. Who We Are

CP Marketplace is a faith-based digital marketplace for Christian entrepreneurs, service providers, and businesses. We offer both online products and a directory of physical (on-site) businesses.

2. Information We Collect

We collect information that helps us provide services to you, including:

  • Account Information: Name, email, phone number, username, and password.
  • Order Information: Shipping address, billing details, product purchases.
  • Directory Listings: Business names, descriptions, logos, service locations.
  • Payment Data: Managed securely through third-party gateways like PayFast or Stripe. We do not store your card information.
  • Usage Data: Browser type, pages visited, IP address, and device type.

3. How We Use Your Information

We use the collected data to:

  • Process orders and deliver products.
  • Provide access to your vendor dashboard and member dashboard.
  • Respond to queries or support requests.
  • Verify your eligibility for CP Business Hub or CP Main membership.
  • Improve the functionality and security of our website.

4. Online Shopping

When you shop online:

  • Your transaction and delivery details are shared with the vendor you purchase from.
  • All online payments are encrypted and processed securely.
  • You may receive order confirmation emails, delivery updates, and promotional offers if you opt-in.

5. On-site (Physical) Products & Services

When you engage with physical shops listed on CP Marketplace:

  • We list verified business contact details, locations, and service areas.
  • No financial transactions occur on the site for on-site products unless the vendor provides online payment integration.
  • You contact the business directly to visit their shop, place an order, or request service.

6. Sharing Your Information

We do not sell your data. Your information is shared only when:

  • Required by law or regulatory authorities.
  • Necessary for vendor transaction processing.
  • You engage with a listed business (e.g., by contacting them via provided details).

7. Your Privacy Rights

You may:

  • Access or update your profile and account details.
  • Request deletion of your account and personal data.
  • Opt out of promotional emails.

8. Cookies and Tracking

We use cookies to enhance user experience and analyze traffic. You can manage cookies through your browser settings.

9. Data Security

We implement measures to protect your data, including:

  • SSL encryption
  • Limited admin access to sensitive information
  • Secure payment processing integrations

10. Children’s Privacy

CP Marketplace is not intended for users under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy. Changes will be posted with a new effective date.

12. Contact Us

For questions regarding this policy, contact:
Email: privacy@churchportal.co.za
Website: https://www.churchportal.shop

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